App Support

Welcome to CarHero Support

We’re here to ensure you get back on the road safely and swiftly. Our support page covers common questions, provides detailed guides, and offers you several ways to contact us if you need further assistance.

Contact Us

If you’re experiencing issues or just want to get in touch, here are the ways you can reach us:

Email Support: Send us an email at support@carheroroadside.com, and we’ll get back to you within 24 hours.
Phone Support: For immediate assistance, call us at 1-888-255-0455. Available 24/7 for all your roadside needs.

Frequently Asked Questions (FAQs)

Find quick answers to common questions about our services, billing, and how to use the CarHero app here.

Troubleshooting Guide

Experiencing an issue with the CarHero app? Visit our troubleshooting guide here for step-by-step solutions to common problems.

User Guide

New to CarHero? Check out our comprehensive user guide here to learn how to make the most out of our app. Discover how to request assistance, track your service in real-time, and manage your account.

Terms of Service and Privacy Policy

Understand your rights and our obligations. Read our Terms of Service here and our Privacy Policy here.

Provide Feedback

Your feedback helps us improve. Share your thoughts, suggestions, or report an issue here. We’re all ears.

Emergency Contact Information

In case of an emergency, please dial 911 or your local emergency service immediately. For non-emergency roadside assistance, use the CarHero app or contact us directly.

Join our community on social media to stay updated and connect with other CarHero users:

Thank you for choosing CarHero. We’re committed to getting you back on the road safely and promptly.